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What is emotional intelligence (EI)?

What is emotional intelligence (EI)?

What is emotional intelligence (EI)?

Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.

How Does Emotional Intelligence Work?

•Strong emotional intelligence increases one’s ability to make sound

decisions, build and sustain collaborative relationships, deal effectively with stress, and cope to a greater degree with constant change.

•Balanced state of mind enables an individual not only to perform well in the workplace, but also in accomplishing various other goals and objectives in his or her life.

• According to Daniel Goleman, an American psychologist who helped to

popularize emotional intelligence, there are five key elements to it:

  • Self-awareness.

  • Self-regulation.

  • Motivation.

  • Empathy.

  • Social skills.

Is EI A Skill That Can Be Learnt?

  • The answer is a definite YES!

  • There are workshops available specially designed, keeping the EI in mind.

  • EI as a skill can very much be learnt irrespective of age, or position in the workplace.

  • EI is a skill can be learnt by anyone and everyone.

Glimpses of Outcome based on EI Workshops:

  • Most of the participants of our workshops have reported during the workshops that they have found most of the answers to the most important issues that they were seeking answers to for a very long time

  • Participants have also, after 2 weeks of practice, gone on record to say that they have been able to find solutions to their anger issues and as a result are able to find more peace and calmness in their lives

  • Majority of the participants immediate feedback was that the workshops have helped them to change their existing perspectives of situations and views of people and that they saw a new ray of hope in improving their personal lives and better existing relationships

Some Statistical data on EI based Workshops:

• EQ is responsible for 58% of professional success, regardless of job


90% of top performers score high on emotional intelligence; just 20% of

low performers score high on emotional intelligence

• A 40-year study of PhDs at UC Berkeley found that EQ was 400% more

powerful than IQ when predicting who would have success in their field

• PepsiCo performed an internal study revealing that, managers with highly developed EQ skills outperformed yearly revenue targets by 15-20%

75% of employers said they are more likely to promote a worker with

high EI

• Another study followed 80 scientists over the course of 40 years. And

found that social and emotional abilities were four times more important

than IQ in determining professional success and prestige

• Emotional intelligence accounts for nearly 90 percent of what moves

people up the ladder when IQ and technical skills are roughly similar.